Microsoft launched a new CRM solution

Microsoft launched its new customer relationship management (CRM) solution, Microsoft Dynamics CRM 2011, that will be publicly available as a beta release in September 2010.

Microsoft announced that Microsoft Dynamics CRM Online will be available in 40 markets and 41 languages by the end of 2010.

According to an online press release, Microsoft Dynamics CRM 2011 will deliver “The Power of Productivity” through familiar, intelligent and connected experiences for people inside and outside an organization. It will enable partners, including independent software vendors, global system integrators and value-added resellers, to quickly create, package and distribute Microsoft Dynamics CRM extensions and custom solutions.

To streamline solution discovery and distribution, Microsoft will be launching Microsoft Dynamics Marketplace in September 2010. It will allow customers to quickly search, discover and apply industry-specific applications and solution extensions from Microsoft and its partners to help them accelerate and extend their CRM and ERP implementations. Microsoft Dynamics Marketplace will be integrated within Microsoft Dynamics CRM 2011, allowing customers to search for applications directly from within their CRM solution.

Microsoft Dynamics is a line of easy-to-use, integrated and adaptable ERP and CRM applications that enable business decision-makers to quickly respond to market shifts, take advantage of new trends, increase their competitive edge and drive business success. Microsoft Dynamics solutions are delivered through a world-class network of reselling partners providing specialized services and additional innovation to help customers excel in their industries.

Founded in 1975, Microsoft is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.