Tag: Customer Care Conference & Expo
By 2030, 69% of decisions during customer interactions will be made by smart technologies.
Marketing Insiders Group brings to the forefront challenges and solutions of the European customer experience industry in the age of robots – at the 19th “Customer Care Conference & Expo” edition, […]
Customer Care Conference & Expo to see how industry can be more customized with human touch
Conference Arena, member Marketing Insiders Group, organizes the 18th edition of „Customer Care Conference & Expo”, on May 17-18, at Pentagon Events in Bucharest. Besides controversies and risks affirmed at […]
Romanian Customer Care Conference & Expo 2018, focused on the imperative to be aligned to market changes
Romanian Customer Care Conference & Expo tool place in the second part of April, in Bucharest, and focused on the imperative to be aligned with the market changes and people’s […]
Romanian Contact Center Awards 2013 designated its winners
Romanian 9th edition of Customer Care Conference and Expo, organized at JW Marriott Bucharest Grand Hotel on April 18-19, ended the 5th edition of Gala Romanian Contact Center Awards, awarding excellence […]
Customer Care Conference & Expo: Clients interacting with brands via social media spend 20% – 40% more
Statistics presented at Customer Care Conference & Expo 2013 showed that, globally, 85% transactions take place online so integrating online call centers and chat systems became imperative, Gadgetrends.ro writes. Moreover, clients […]