Tag: customer care
Romanian call center Blue Point to offer satisfaction studies to clients via Client Metrics
Blue Point, one of the important players on the Romanian call-center services market, launched an integrated service to measure and evaluate clients’ satisfaction, Client Metrics. Client Metrics is a continuous monitoring […]
A Journey to the Center of a Competence Call Center
Competence Call Center, Austrian founded company, is in its 15 year of activity on the market and celebrated the moment last week, with a special orchestrated event organized in Berlin. […]