Tag: Marketing Insiders Group
How to redefine customer experience in 2025, at the Customer Experience Forum
Marketing Insiders Group organizes the 11th Customer Experience Forum edition, between October 16-17, 2024, at Biavati Events Bucharest. Beyond Customer Service performance, 74% of customers place great value on brand […]
Romanian Marketing Insiders Group rebranded and expanded its services
Marketing Insiders Group, Romania’s customer care community advocate and leader recently launched a new brand identity and service lines for Europe. Romania has gained respect globally regarding customer care performance […]
Customer care industry leaders, awarded at Romanian Contact Center Awards 2022
Conference Arena, member Marketing Insiders Group, organized the 13th edition of “Romanian Contact Center Awards”, the most important competition dedicated to performance in customer care in Romania. The ceremony took […]
Conference Arena, ready for the 9th Customer Experience Forum
Conference Arena, member Marketing Insiders Group, organizes the 9th edition of Customer Experience Forum, a recognized business event coming up with innovative CX solutions, scheduled to take place in Bucharest […]
Design Thinking Forum 2019 to have on stage 5 internationally renown speakers
Design Thinking Forum 2019 is scheduled to take place in Romania, on September 18-19, reached its 3rd edition and it is organized by Marketing Insiders Group. At this year’s edition, […]
Romanian Customer Care Conference & Expo 2018, focused on the imperative to be aligned to market changes
Romanian Customer Care Conference & Expo tool place in the second part of April, in Bucharest, and focused on the imperative to be aligned with the market changes and people’s […]
Customer Care Conference: 62% consumers gave up brands or companies due to weak relation with clients
According to an Aspect study, 76% clients believe a company shows the appreciation towards them through the quality of the interaction at the level of customer care service they offer. […]
The BPO market reached 154 billion dollars in 2014 and continues on an ascending path with a 5 per cent annual growth
Marketing Insiders Group orchestrates the second European BPO Forum edition, which will take place on April 22nd in Vienna, at Studio 44 – Rennweg 44, bringing together the top performers […]
Renania Academy Safety Forum – events at national level in Romania
The second edition of Renania Academy Safety Forum, an event focused on information, network and education dedicated to work safety industries, will have 2 editions in Romania in April, in Ploiesti […]
Mobile Advertising Congress: Get ready for the 2015 Mobile Industry boom
2014 was the year when mobile marketing industry stopped being the next big thing and became The Big Thing. According to several recent reports, mobile advertising is the place to be […]